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SUPPORT

Bay Telephone is happy to provide as much information as possible to our customers so they can make informed product and services decisions. Please see the below resources for the products and partnerships we serve. To learn more about other resources we offer, please visit our Contact page.

STAR 2 STAR

Star2Star is the most complete, dependable, fail-proof, and valuable unified communications solution you can find. The entire system is self-monitoring, extremely flexible and easy to use – while providing all of the advanced features and cost savings you expect from a unified communications solution.

Knowledge Base

Avaya

Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. Read more about our company and our innovations.

• IP Office – Information & Guides
Partner ACS Basic Setup Guide
Partner ACS Quick Reference Guide

NORTEL/NORSTAR/BCM

Nortel Networks Corporation, formerly known as Northern Telecom Limited, Northern Electric and sometimes known simply as Nortel, was a multinational telecommunications and data networking equipment manufacturer headquartered in Mississauga, Ontario, Canada. It was founded in Montreal, Quebec in 1895. At its height, Nortel accounted for more than a third of the total valuation of all the companies listed on the Toronto Stock Exchange (TSX), employing 94,500 people worldwide.

Norstar and BCM Documentation
Norstar User Guide and Programming
Norstar Phone Label Program for T7316 & T7208 (Desktop Assistant)

PANASONIC

Panasonic is one of the largest product manufacturers in the world, comprised of 473 companies and employing over 260,000 people. We also own one of the world’s largest patent portfolios. And while some may still think of us merely as a consumer electronics company, we are a global provider of comprehensive solutions for businesses as well as consumers — solutions for your home, your work and when you travel. Panasonic Corporation of North America is the principal North American subsidiary of Panasonic.

Panasonic KX-TVS Voice Mail User Guide
Panasonic KX-TVA Voice Mail User Guide
Panasonic KX-T76xx Phone User’s Guide
Panasonic KX-T74xx Phone User’s Guide
Changing Date & Time on the KX-TD and KX-TVS
Changing Date & Time on the KX-TDA and KX-TVA

WIN COMMUNICATIONS CORP.

WIN Communications Corporation manufactures IP-based business telecommunications and contact center systems for small to mid-sized enterprises, government agencies, and other institutions. Its products voice over Internet protocol systems, converged digital key/hybrid telephone systems, voice messaging units/servers, voice mail systems, recording systems, voice gateways, and call center management tools. The company was founded in 1982 and is based in Norcross, Georgia.

WIN Digital Phone User’s Guide
Smart Voice User’s Guide
WINVoice User’s Guide
IVP Integra Voice User’s Guide
SmartVoice Installation Manual

Bay Telephone Systems Inc BBB Business Review
Serving:
Maryland
District of Columbia
Virginia

ICC Certified Technicians
Main Office:
2275 Research Blvd, Suite 500
Rockville, MD 20850

Eastern Shore:
P.O. Box 734
Stevensville, MD 21666
Phone (DC / Maryland): (301) 595-7555
Phone (Balt. / Est. Shore): (410) 604-0094
Fax: (301) 322-4211